Smarsh

Compliance recording and conversation intelligence made effortless
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Turn Voice Data into Verified Intelligence

Smarsh

Smarsh Call Recording and Analytics transforms every conversation into secure, compliant, and AI-ready intelligence that empowers organisations to manage risk, improve quality, and unlock insights hidden in voice data.

With a single solution that unifies call recording and analytics across all major UCaaS, CCaaS, PBX, and trading platforms, Smarsh helps teams make confident, data-driven decisions with less manual effort.

Why customers love it

Total voice coverage

across UCaaS, CCaaS, PBX, mobile, and trading turrets ensures no conversation is ever missed.

Global compliance adherence

meeting GDPR, MiFID II, HIPAA, FINRA and more with secure, audit-ready archives.

AI-ready data structure

that transforms unstructured voice into searchable, machine-readable intelligence.

Smarter QA & oversight

with interaction scoring, multilingual transcription, drag-and-drop dashboards, and automated quality assurance.

Advanced analytics

that surface risk signals early, improve CX insights, and highlight retention opportunities.

Secure-by-design controls

including encryption, role-based access, legal hold, and contextual redaction.

Historical voice data

is compliantly migrated into the Smarsh solution, ensuring no business-critical insights are lost.
Where you win
Unified voice visibility, eliminating blind spots across compliance, QA, and CX.
Breaking down compliance and CX silos by enabling every team to work from a single, verified source of truth.
Major time savings, replacing hours of manual reviews and searches with automation and streamlined workflows.
Proactive risk detection, allowing leaders to spot red flags early and respond with confidence.
Voice as a competitive advantage, turning mandatory call capture into actionable business intelligence.
With Konekt

Smarsh integrates seamlessly with leading voice, UCaaS, and CCaaS platforms, including Zoom, Microsoft Teams, Webex, RingCentral, Avaya, 8×8, and more, delivering compliant capture and analytics without disrupting how teams communicate. With a cloud-native, scalable architecture and AI-ready data management, Smarsh helps organisations start with call recording and scale effortlessly into full voice intelligence, reducing risk, improving customer experience, and accelerating growth.

Discover how our technical expertise and managed services can help you grow.
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Ready to make Smarsh part of your success story?
Let’s talk about how we can work together.
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