Services
Services
Complexity? We thrive on it. Challenges? Try us.
Our services are built to simplify cloud communication delivery and accelerate your success.
Whether you’re scoping a project, tackling an implementation, need ongoing support for peace of mind, or just want to outsource your overflow — we’ve got you.
Click through each phase to discover how we’ll support you along the way:
Discovery
Assess your customers’ overall readiness.
Implementation
Deliver seamless solutions that work effortlessly.
Maintenance
Keep everything performing at its best.
Adoption
Make new solutions feel like second nature.
Konektor
Consolidate voice environments into one managed solution
Discovery
Designed to assess your customers’ overall readiness.
Before any rollout, we take the time to really understand your customers use case and their IT environment. Because one size (or solution) rarely fits all.
The discovery phase is all about finding the right fit. We’ll carry out a detailed review to assess readiness, identify potential roadblocks, and scope the real opportunity.
Our partnership is built on honesty. If we spot something that isn’t right for your customer, we’ll be upfront about it.
Your Value to the Customer
Our Approach
A dedicated solutions engineer from our team of experts
In-depth testing of potential weak points before deployment
Clear insight into each customer’s environment
Smart, tailored recommendations that drive results
Implementation
No hiccups, no headaches, just smooth deployment.
So, you’ve found the right solution for your customer — but when it’s time for setup, a few troubleshooting hurdles appear. What’s next?
Don’t worry. We’ve already thought ahead.
Our implementation services turn ideas into action. We can start with a production-ready pilot deployment, even something as simple as a single seat, to make sure it’s risk-free and everything works exactly as it should before moving into a full setup.
Because getting it right the first time means less stress, fewer surprises, and a better experience for everyone involved.
Your Value to the Customer
Our Approach
A dedicated solutions engineer from our expert team
Cost-effective integrations built on years of experience
Smart, tailored solutions that deliver measurable results
Maintenance
Because we care long after the sale.
Our support doesn’t stop once everything’s up and running. We’re here to keep things performing at their best, long after deployment.
We provide everything from global break-fix support to managed services — protecting your customers’ investments and infrastructure while serving as their single point of contact for any issue.
Your Value to the Customer
Our Approach
A range of flexible packages to suit your needs
Fast, expert issue resolution from our specialist team
Direct access to a global network of experienced engineers
Adoption
Making new solutions feel like second nature.
When it comes to implementing a new platform, you can get everything right — scoping, deployment, testing — but it means little if users don’t actually know how to make the most of it.
We stay on top of the latest software releases, features, and best practices to help maximise productivity and we’re here to share that knowledge with you and your customers.
Your Value to the Customer
Our Approach
We stay fully certified, so you don’t have to
We learn directly from our vendors, so we can pass straight on to you
We invite you to events, workshops, and round tables so you can hear from our vendors first-hand
Konektor
Consolidate voice environments into one streamlined setup.
Konektor is a fully managed, cloud telephony solution for Microsoft Teams, Zoom, and Webex, powered by the AudioCodes Live Platform.
It brings together global routing, calling plans, number management and support under one platform, built to make selling simple.
But that’s just the start.
Konektor also provides your customers with intelligent add-ons that make every interaction more powerful:
What’s in it for channel partners?
All-in-one simplicity: Cloud telephony, calling plans, number management and global routing, all in one place.
Go global, effortlessly: Get new numbers or port existing ones anywhere in the world. Ensure set-up is quick, secure, and fully compliant.
We handle the heavy lifting: From setup to daily operation and support, it can all be managed for you.
Your fast track to managed services: Konektor is ready to sell, easy to integrate, offers attractive margins and it’s built to make you stand out against your competition.
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