New distribution agreement adds omnichannel payment capability to Konekt’s cloud communications ecosystem,giving partners a secure, high-margin payments proposition to attach across Microsoft Teams, Zoom and Webex environments.
NEWBURY, UK 2026. Konekt, the specialist distributor for cloud communications software and services, has announced today a new distribution partnership with Key IVR, the PCI-DSS Level 1-certified omnichannel payment platform. The agreement brings secure, compliant payment capability into Konekt’s vendor ecosystem for the first time,giving the channel a way to take payments across phone, online, SMS and web chat without sensitive card data ever entering the end customer’s environment.
Trusted by leading brands worldwide, Key IVR processes more than £2bn in payments every year across 150+ platform integrations, in 14 languages, around the clock. Its three core solution sets – automated IVR payments, agent-assisted payments and digital payment links – allow organizations to remove card data from agents, systems and call recordings, cut the cost of payment-only calls, and lift conversion through frictionless, branded payment journeys.
Why Konekt partnered with Key IVR – and why now
For Konekt, the partnership reflects a deliberate strategy of selectively expanding its vendor portfolio with high-value capabilities that complement the platforms its partners already sell. As contact centres and businesses move their communications to cloud platforms such as Microsoft Teams, Zoom and Cisco Webex, the need to take payments securely within those environments has grown sharply – intensified by the latest PCI-DSS v4.0.1 requirements and the expanded compliance scope created by hybrid and remote working.
Key IVR is supplier-agnostic, requiring no changes to a customer’s existing telephony or merchant services, and it pairs naturally with Konekt’s own Konektor managed cloud telephony platform. Together, they let partners bring voice and payments into a single, joined-up proposition – and open a new, recurring-revenue conversation across an existing customer base.
Why Key IVR partnered with Konekt – and why now
For Key IVR, Konekt offers more than channel reach. Konekt’s four-stage service model – Discovery, Implementation, Maintenance and Adoption – and its accredited engineering team mean Key IVR solutions are scoped, deployed and supported to a consistently high standard, under each partner’s own brand. The partnership gives Key IVR access to Konekt’s curated network of resellers, MSPs and service providers across the UK, DACH, Benelux and France at a time when demand for PCI de-scoping and secure omnichannel payments is accelerating across every sector.
“We’re delighted to welcome Konekt as a new distributor partner for Key IVR. As we continue to expand the reach of our solutions across the channel, it’s important that we work with organisations that share our commitment to delivering exceptional service, technical expertise and value to customers. Konekt has built a strong reputation within the industry, and we’re excited about the opportunities this partnership will create. We look forward to working closely with the Konekt team to support their partners and drive mutual growth in the months and years ahead.” – Darren Wooding, CEO, Key IVR
“Our partners are increasingly being asked to deliver secure payments inside the cloud communications environments they already manage – and until now, that’s been a gap. Key IVR closes it. Adding a PCI-DSS Level 1 payment platform to our ecosystem is exactly the kind of selective, high-value expansion our strategy is built around: it pairs naturally with our Konektor managed voice platform across Teams, Zoom and Webex, and it gives partners a secure, recurring-revenue proposition to take to their customers. And as with every Konekt vendor, partners don’t just get the technology — they get our technical depth and services wrapped around it, so they can position, sell and deliver it with confidence. We’re energised to get to work with the Key IVR team and help our partners win more, deliver faster and grow sustainably.” – Joel Chimoindes, CEO, Konekt
Through Konekt, partners can position Key IVR with full sales and pre-sales support, deal registration and distributor margin built in – all wrapped in the discovery, implementation and managed services that turn a compliant platform into a complete, sellable solution. The Key IVR proposition is available to Konekt partners with immediate effect.
About Key IVR
Key IVR is a PCI-DSS Level 1 certified omnichannel payment platform, trusted by leading brands worldwide. It enables organisations to accept secure payments across phone, online, SMS and web chat from a single compliant platform, ensuring sensitive card data never enters the customer’s environment. Key IVR processes more than £2bn in payments annually, integrates with 150+ platforms, operates 24/7 and supports 14 languages. Certifications include PCI-DSS Level 1 Service Provider (v4.0.1), ISO/IEC 27001 and Cyber Essentials.
About Konekt
Konekt (formerly Nuvias UC) is a specialist distributor focused on software and services for the cloud communications market, helping resellers, MSPs and ITSPs achieve profitable growth without complexity. Positioned as the ecosystem distributor and growth engine for the channel, Konekt enables partners to transform Microsoft Teams, Zoom and Cisco Webex into fully integrated solutions through its four-stage service model — Discovery, Implementation, Maintenance and Adoption — and its Konektor managed cloud telephony platform. Konekt holds the highest distributor accreditation with Zoom globally and the highest-level Microsoft voice engineering certifications, supporting partners across the UK, DACH, Benelux and France. Enabling Channel Growth in Cloud Communications and Services. Learn more at www.konekt.tech.
